1. Log in to the customer's router, locate the AP's IP address using its MAC address, and create a port-forwarding rule as follows:
2. Open Command Prompt and Run: ssh -p 2222 centraltelecoms@PUBLIC-IP
Replace PUBLIC-IP with the customer’s public IP address.
3. Enter the SSH password into CMD. You can find the password in the UniFi Controller under Device Updates and Settings -> Device SSH Settings.
4. Once connected, run the following command TWICE in CMD.
set-inform http://ubnt.centraltelecoms.com.au:8080/inform
NOTE: Wait for the command to finish loading before entering it a second time.
5. Check the UniFi Controller and confirm the AP is online.
6. Open a new CMD session and clear the saved SSH key using the following command:
ssh-keygen -R [PUBLIC-IP]:2222
7. Change the port-forwarding rule to the next AP’s local IP and repeat the steps.
8. Once all APs are online, remove the port-forwarding rule.